Content pfp
Content
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McBain pfp
McBain
@mcbain
I’m about to embark on 100’s of customer interviews What are your key tactics to get the most out of these?
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EulerLagrangodamus - tevm/acc pfp
EulerLagrangodamus - tevm/acc
@eulerlagrange.eth
Read the mom test
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Mark Fishman
@markfishman
+1 to this choose a very specific focus, establish your hypotheses, then evaluate what you’ve learned after a handful of conversations Diminishing margins of returns https://warpcast.com/manansh/0xd75190e0
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tyler ↑ pfp
tyler ↑
@trh
• Start by understanding their context outside of whatever context you’re interested in (so you know how your conversation fit in their larger picture). • If you can, get a photo of each person to jog your memory later. • Preserve time in between interviews to summarize and digest each one • Capture notable quotations, observations, & insights as you go • Capture in one place (e.g., Notion) and synthesize in another (e.g., Miro) • Make sure you’re recording (I haven’t done a ton of ai-first analysis. I didn’t totally trust it yet and it can be expensive. Might be worth it for that many people.)
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Kyle Tut pfp
Kyle Tut
@kyletut
Start asking them to pay immediately
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skllzrmy pfp
skllzrmy
@skllzrmy
hire a firm
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🏰 Ξ2T pfp
🏰 Ξ2T
@earth2travis
Following a script makes it easier to categorize results Be intentional about iterating the script
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Ayo Of Heaven pfp
Ayo Of Heaven
@ayomide.eth
don't ask them questions that will make them tell you what you want to hear listen to hear what they have to say
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Chinmay 🕹️🍿 pfp
Chinmay 🕹️🍿
@chinmay.eth
Friday session of the design sprint week is generally a great base line. https://library.gv.com/sprint-week-friday-7f66b4194137#.8e10zsect
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patxol 🔷 anser.social pfp
patxol 🔷 anser.social
@patxol.eth
A properly setup AI assistant helps a lot (I personally use tldv : https://tldv.cello.so/HTXbobPHgf2 ). It does not only transcript but also sorts out all the discussion in categories, and can generate reports on themes
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daivd 🎩👽 ↑
@qt
Frequently playing back what you heard.
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Noah Bragg 🔥 pfp
Noah Bragg 🔥
@nbragg
Have you read The Mom Test? Highly recommend. Has all the tactics you need.
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DV pfp
DV
@degenveteran.eth
Similar to a qualitative study Pain in the ass...
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Brad Michelson pfp
Brad Michelson
@bradmichelson
Have a script Take uniform notes Bake in some sort of objective data questions
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Cool Beans 🌞 pfp
Cool Beans 🌞
@coolbeans1r.eth
Copious use of stimulants
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Jonny Mack pfp
Jonny Mack
@nonlinear.eth
ask open-ended questions then stfu, ask follow-ups like 'can you say more?' and 'wdym by that?'
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Shilorka
@shilorka
Listen, be open-minded, ask insightful questions
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Rose pfp
Rose
@rosros
Nice 👍
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Cryptoboy🎩 pfp
Cryptoboy🎩
@alihmaleki
balancing structured objectives with active listening and adaptability is key to uncovering meaningful insights in large-scale customer interviews.
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🦂 Scorpion 🦂🔵💎 pfp
🦂 Scorpion 🦂🔵💎
@scorpion2024
👍
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