keccers
@keccers.eth
It’s sort of ironic, as spreading the OCP narrative only primes a consumer to be more pissed off and paranoid when Coinbase themselves rightfully takes similar actions The customer support point about Coinbase is very rightful I believe. Their support is a disgrace when compared to the financial institutions they want to be considered a peer with
5 replies
1 recast
24 reactions
keccers
@keccers.eth
I am afraid of Coinbase. I have for me what is a lot of money in there and it feels trapped. If I try and move it, they will punish me. If I encounter problems, I will get no help.
7 replies
1 recast
20 reactions
Sam (crazy candle person) ✦
@samantha
My money was *almost* trapped in there. I moved it to a hard wallet and use a smaller Canadian company to off-ramp instead (with better fees). Since moving that amount (5 figs) I’ve done two rounds of enhanced due diligence. They’ve made me submit my previous paycheques, bank statements with matching paystubs, my certificate of incorporation for Humankind etc. They asked me for social proof too of how well my company is doing etc. If you ever want to move it, this is a bit sus, but just move it all quickly. I moved it all within 2 days because I just wanted to maximize my retirement fund 🤣. The request for enhanced due diligence only came 2-3 months later.
2 replies
0 recast
5 reactions
triumph
@triumph
if you’re *convinced* they will punish you for moving it, might as well move it now and get the headache over with bc you’ll have to do it sooner or later else, cross those bridges when you come to them yes, it might be a headache to move. or it might not. that’s only becomes real when you go to move it
1 reply
0 recast
2 reactions
BrixBountyFarm 🎩
@brixbounty
I haven't used it much since the spring when I sent USD to my bank and it worked smooth as can be, though I think that was before they required new updates - which I need to do, as it's the time of the year to offramp some to fiat. Hope you don't feel trapped.
1 reply
0 recast
1 reaction
Thomas Mattimore
@mattimost.eth
for what its worth, i've put a lot of money through in both directions over the years and never had issues (besides the one time i logged in on a flight while also making a significant withdrawal at same time but this was resolved with a call to customer support quickly)
0 reply
0 recast
1 reaction
Gramajo
@gramajo.eth
I had to show a bunch of documents back in 21’ when I moved funds around to buy a house. The funny thing is had been DCAing into BTC with CB since 2014 every single week but the moment I had to move I had problems. But if it makes you feel any better banks are no different too.
0 reply
0 recast
1 reaction
Daniel Fernandes
@dfern.eth
I pay for Coinbase One which gets me a number to call for customer support. Google also has the same thing. You can just pay for a month to get access.
1 reply
0 recast
1 reaction
Anas.degen.eth Ⓜ️🎩🎭
@0xmugiwaraanas
Hope it will be sorted out 🙏
0 reply
0 recast
1 reaction
