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↑ j4ck 🥶 icebreaker.xyz ↑ pfp
↑ j4ck 🥶 icebreaker.xyz ↑
@j4ck.eth
what causes gov websites UX to always be so bad? i'm renewing my driver's license and it's just an incredibly bad and outdated website why is this always the case?
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↑ j4ck 🥶 icebreaker.xyz ↑ pfp
↑ j4ck 🥶 icebreaker.xyz ↑
@j4ck.eth
spared no expense on this sweet graphic though 🤌
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seb
@seb
the good+ designers don't want to work for the gov, bureaucracy vs. creativity
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Han
@hhua
And the contract to build these sites will easily costs millions of dollars.
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Brad Wilde
@bwilde
TL;DR Bureaucracy is the death of all sound work.
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charles
@chsh.eth
bureaucracy makes things move slow, better incentives for top designers in the private sector
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antimo 🎩
@antimofm.eth
not always https://www.dezeen.com/2013/04/16/gov-uk-government-website-wins-designs-of-the-year-2013/
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itai (building dynamic.xyz)
@itai
I think many reasons, but one is that it really doesn't matter from their lens. You're going to go through whatever hoops needed to renew your license... and the alternative is going to the DMV itself, which is 100x worse.
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tyler ↑
@trh
Government doesn’t always build their own software. They (and other large orgs) buy it from lowest-cost providers who build software to check boxes, not make it easy on users.
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limes
@limes.eth
No incentives for great work
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slobo
@slobo.eth
design by committee check the box development
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Jac 🎩
@jac
So many big orgs too. British airways website is absolutely painful to use and crashes if you have it open in 2 tabs. You can find your future flights if you go through some menus but not via the manage my booking menu...need a flight specific reference there. Awful UX!
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Brian Morris
@brianmorris.eth
Good UX takes time and funding. Most gov agencies are forced into a lowest public bid for all digital work. To de-risk solutions they implement out of the box solutions and need to meet exceedingly more accessible standards. While at face value these are good things, the UX and experience suffers.
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bb
@aithehumanity.eth
Accessibility requirements
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Tim Robinson
@timjrobinson
They often have requirements to support very old browsers (I spent far too many hours supporting IE6/7 as recently as 2012) which means many modern frameworks can't be used. Also you get paid half as much and it's way more boring than most other frontend work.
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sardius.eth
@sardius
Limited budgets and competing priorities means if it ain’t broke don’t fix it
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