Warpcast

We're strongly considering winding down narrowcasting. 

It's consistently less than 1% of all casts in channels.

yeah there's def some casts I think would work better as narrow casts, just that not enough people are using it like that for some reason 

e.g. customer support questions for a company that can be casted in the company's channel where employees see it

working @ /neynar   🪐  casting @ /rish

+1 - this is my primary use case for narrowcasting. Bug reports in particular, where I want the bug report to be public but it feels awkward to broadcast it to followers

DMing means you’re blocked till an individual sees your question. Narrowcasting to a company channel means 

1. You don’t broadcast to your followers (which I imagine is what you want?)
2. Any employee from the company can respond meaning you get unblocked faster

that isn't quite the case here
i don't see groups more segregated than channels 

i'd rather dm than narrow cast

+1 to the customer support type questions. Even if not widely used today would be really valuable in the future

the idea of narrowcasted @ mentions to users rather than to channels could be a good evolution of narrowcasts imo - acting as a public dm but without polluting timelines