Tap Stephenson

@pts

107 Following

90 Followers

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The “contact us” button on Claim just opens iMessage and fills in the founders’ numbers Surprised by how much extra feedback people are willing to give via this channel

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Lots of people here working on early-stage projects, so would love to see some early screenshots from Figma if you still have them

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Wait so it’s a Vitalik thread but no bots..? Where are the bots??

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Language. You could maybe argue dictionaries have centralized influence, but I think they’re more of a lagging indicator.

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Building a rewards app is interesting because you can start to price UX friction. Try to give a user $5 but they don’t complete the action? Somewhere in your user flow, there’s at least $5 worth of friction.

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Maybe the core challenge: A wallet is generalized and unopinionated, but telling the user what to do next requires specific preferences.

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Even when you seed the wallet, go to OpenSea, pick a collection, pay gas costs, wait for the transaction, and then own your first NFT. “What do I do next?”

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I think this failure state is what people are actually describing when they say Web3 has a bad UX. Even when you’re past the scary seed phrases, you see an empty wallet. “What do I do next?”

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Excruciatingly obvious lesson in retrospect: On a consumer app, every screen needs to have at least one very clear action that the user can take. “What do I do next?” is a failure state.

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Like these steps to build momentum. Feels like day two should be a user interview then.

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“Write their perfect ticket” is a cool objective — requires technical understanding but also judgement / empathy for the engineer.

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Ask FC: What’s a good first-day project for onboarding a PM? Ex: For engineers, we have them commit a small change into main. It lets us confirm their systems are working, and gives them a win on their first day.

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IMO: Sotheby’s comes to mind, but I’d bet that most unique, high-value art is privately traded peer-to-peer (we just don’t see it). The UX probably combines fast/targeted discovery (to sift through all the unique options), followed by direct P2P purchase from the 1/1 item’s owner. (CC @cameron + VFP)

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NFT marketplaces look like e-comm marketplaces, but this might be a mistake in retrospect. Items on Amazon are ERC-1155 (many replicas of one SKU), but most NFTs are ERC-721 (one replica per SKU). This probably requires a new UX, but it hasn’t appeared yet.

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Good call, felt like they were everywhere for a while. Do you remember what the invite text said?

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Feels like the strongest contender, and it probably comes down to exclusivity/scarcity. Maybe the goal is to always keep a waitlist, almost like how a bar/club always keeps a line.

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Ask FC: What consumer apps had a best-in-class invite experience for their closed beta? Ideally, it should feel like you’re doing your friend a favor by inviting them.

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My favorite crypto conspiracy: Bitcoin is just an NSA experiment to check if SHA-256 is actually secure. Math proofs are hard. Bug bounties are easy.

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Still unclear, but we’ve been discussing specifically in a rewards context, and it seems like it would be hard to limit physical product purchases without damaging existing programs like AmEx, Rakuten, etc

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I think it’s that we’ve always underestimated the reach of markets, especially on a network (eBay, Amazon, Uber, OpenSea, etc) Power law outcomes are hard to predict. Everyone thinks the answer is “big” but actually the answer is actually “very very big”

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