Tap Stephenson
@pts
Excruciatingly obvious lesson in retrospect: On a consumer app, every screen needs to have at least one very clear action that the user can take. “What do I do next?” is a failure state.
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Tap Stephenson
@pts
I think this failure state is what people are actually describing when they say Web3 has a bad UX. Even when you’re past the scary seed phrases, you see an empty wallet. “What do I do next?”
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Tap Stephenson
@pts
Even when you seed the wallet, go to OpenSea, pick a collection, pay gas costs, wait for the transaction, and then own your first NFT. “What do I do next?”
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Tap Stephenson
@pts
Maybe the core challenge: A wallet is generalized and unopinionated, but telling the user what to do next requires specific preferences.
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