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@hireyourmanager

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@hireyourmanager
Here are ways you can deliver fast customer service: Leverage AI: According to Zendesk benchmark data, AI-driven insights and recommendations can accelerate customer resolutions by 300 percent. Consider implementing AI in as many touchpoints as possible to improve your CX. Invest in agent training: Give your help desk a customer service training guide that sets them up for success. They should know your products well, have access to a robust knowledge base, and be able to handle challenging customer issues. Improve processes: It is critical to get tickets to the right teams as quickly as possible. One way to do this is to create a “customer service triage” team to manage each ticket, especially if you receive a lot of complex questions.
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A professional customer support agent should put customers at the center of your decision-making! Organizations need to embrace customer orientation to elevate their customer service. This means putting customers at the center of organizational decision-making rather than focusing purely on products or profits. An example of this could be collecting customer feedback in every channel and sharing that information across the company to help guide business decisions. When organizations use their customer as their North Star, they can effortlessly deliver an outstanding CX.
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@hireyourmanager
We love crypto so much
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@omolabake
We love crypto because it allows sending money across borders Cryptocurrency can generally be held and used by anyone, making it a popular option for those supporting family members in other countries. Cryptocurrency transactions use blockchain technology to make cross-border payments more efficient—simpler, faster, and even cheaper. Companies like Circle and other P2P payments technology companies support blockchain-based remittances by developing applications that enable people everywhere to receive cryptocurrency and convert that crypto into local money. Immediate conversion is one way to minimize your exposure to the volatile price fluctuations that affect most cryptocurrencies.
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Alright I'll try to
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@jolajumoke
Build authority on Quora for your SEO Quora is a social media platform built on people asking and answering questions. Becoming an active community member can help you build your online authority by answering questions related to your industry. For example, if you are improving SEO for recreation businesses like campgrounds, you could use Quora to find campers, families, and adventure seekers looking for camping advice. While you won’t generate leads from this practice, you will build authority online.
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Bull is sweet
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I'm loving this Quora post
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@jolajumoke
Another way to use Quora for SEO is for surfacing content topic ideas. What I love about this idea is you can use it for brainstorming new content or improving existing content. For example, if you see lots of questions related to replacing the toilet seat as a renter, you could draft a new piece of content or address that question in existing content. Of course, you should verify and use ideas that relate to your business and its target audience.
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AI is crazy
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@jayprime
AI can also spot more bone fractures than humans can!! Surprisingly, urgent care doctors miss broken bones in up to 10% of cases. What’s more, X-ray technicians are both in short supply and overloaded. So using AI to do the initial scan could potentially avoid both unnecessary X-rays and missed fractures. The UK’s National Institute for Health and Care Excellence (NICE) says the technology is safe, reliable and could reduce the need for follow-up appointments.
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Developing a contact center culture should be based on issue resolution, not call length. To keep customers happy, agents need to be able to spend as much time as it takes to solve an issue. That can be hard when they’re feeling pressured to have quick call times. Have you ever experienced a great customer service? Which company is it?
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It's important to guage empathy when hiring support agents—and letting it be a driving factor in choosing candidates. High-performing teams have agents who are driven by helping people and interacting with customers. Try asking a few interview questions for hiring great customer service reps during your next candidate interview.
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is there any reward for good other than good?
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Wow I never know
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@jayprime
OpenAI has pulled its upgraded image generation feature, powered by the advanced GPT-4o reasoning model, from the free tier of ChatGPT. The decision comes just a day after the update was launched, following an unforeseen surge in users creating images in the distinctive style of renowned Japanese animation house, Studio Ghibli. The update, which promised to deliver enhanced realism in both AI-generated images and text, was intended to showcase the capabilities of GPT-4o. S ed by older models. This technique is designed to improve the accuracy and lifelike quality of the imagery produced. So, now you've got to be a paid user to access this image-generation feature Furthermore, the new model generates sharper and more coherent text within images, addressing a common shortcoming of previous AI models which often resulted in blurry or nonsensical text.
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Amazing
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Like what NFT?
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@omolabake
Earn reward tokens by holding NFTs Companies can use NFTs to offer unique rewards to their customers. An NFT can grant special access or privileges, transfer ownership of a rare digital collectible, or create a personalized digital experience. Rewards that are tokenized into NFTs may also be traded or sold. Major corporations like Taco Bell are experimenting with NFTs to boost customer loyalty. In 2019, Nike secured a patent for “Cryptokicks” to pair non-fungible tokens with physical shoe releases. And tech companies like Venly can mint NFTs for small businesses wishing to create customized rewards programs.
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Both
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