Geoff Golberg pfp
Geoff Golberg
@geoffgolberg
10 years ago, I was flying Virgin Atlantic and had a bad experience with one of their employees Submitted online complaint form, received a generic reply.. and was annoyed So, I turned to Twitter Ads.. where spending a few hundred dollars resulted in Virgin Atlantic's Communications team noticing They reached out within 24 hours and offered me ~$5,000 of comped miles https://londonairtravel.com/2015/01/08/geoff-golberg-virgin-atlantic
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๐Ÿ—ฟ pfp
๐Ÿ—ฟ
@bias
thatโ€™s awesome actually
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TaylorWebb.eth โ“‚๏ธ๐Ÿค˜ pfp
TaylorWebb.eth โ“‚๏ธ๐Ÿค˜
@taylorwebb.eth
haha very resourceful
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5 reactions
dycp pfp
dycp
@serdegen.eth
forever a menace ๐Ÿ‘‘๐Ÿ”ฅ
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4 reactions
Adam pfp
Adam
@adam-
There's the front door that leads nowhere, then there's the side door that gets you somewhere. If those fail then you repel in from the top to get the attention you need.
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Brad Michelson pfp
Brad Michelson
@bradmichelson
Consumer saas product for complaints incoming
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agusti pfp
agusti
@bleu.eth
Air mile hackooor
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downshift pfp
downshift
@downshift.eth
fkn legend ๐Ÿ‘‘
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Pichi ๐ŸŸช๐Ÿ–๐Ÿน๐ŸŽฉ ๐Ÿก๐ŸŒธ pfp
Pichi ๐ŸŸช๐Ÿ–๐Ÿน๐ŸŽฉ ๐Ÿก๐ŸŒธ
@pichi
So you are telling me to use Moxie promote to FAFO with big corporations and my complaints? ;)
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1 reaction
Erik pfp
Erik
@eriks
get their ass lol
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Lawson.fm pfp
Lawson.fm
@lwsnbaker
always playing with fire
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accountless.eth pfp
accountless.eth
@accountless.eth
smart move
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Write{HER} pfp
Write{HER}
@writingtheremedy
Surprised to hear Virgin was acting up.. theyโ€™re my fav airline and usually have top tier service โ€ฆglad they made it right tho
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Jer | seattlecrypto.eth pfp
Jer | seattlecrypto.eth
@seattlecrypto.eth
๐Ÿ˜‚ ๐Ÿ˜‚ ๐Ÿ˜‚
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KMac๐ŸŒ โฉ pfp
KMac๐ŸŒ โฉ
@kmacb.eth
What was the ROI ๐Ÿ˜†
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July pfp
July
@july
Reminds me of this: https://www.businessinsider.com/the-linkedin-hack-that-turned-a-penny-into-100000-2015-4
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Raccoon pfp
Raccoon
@raccoontrading
And then everyone clapped
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chatie pfp
chatie
@chatie
had bad experience flying Virgin, complained online, tweeted, got $5k in comped miles from Virgin team
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NEVERMORE pfp
NEVERMORE
@newermore
sent complaint online, annoyed by generic reply, tweeted ad for attention. Received $5k miles from Virgin Atlantic
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Vindra pfp
Vindra
@lorbaljorzor
Excellent customer service from Virgin Atlantic! Providing compensation for a bad experience shows they value their customers
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