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Dan Romero
@dwr.eth
We're strongly considering winding down narrowcasting. It's consistently less than 1% of all casts in channels.
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rish
@rish
yeah there's def some casts I think would work better as narrow casts, just that not enough people are using it like that for some reason e.g. customer support questions for a company that can be casted in the company's channel where employees see it
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Daniel 🎩
@danfaje
that isn't quite the case here i don't see groups more segregated than channels i'd rather dm than narrow cast
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rish
@rish
DMing means you’re blocked till an individual sees your question. Narrowcasting to a company channel means 1. You don’t broadcast to your followers (which I imagine is what you want?) 2. Any employee from the company can respond meaning you get unblocked faster
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