tldr (tim reilly) pfp
tldr (tim reilly)
@tldr
–> Random dude loses $1500 in crypto. –> BBC writes 1500-word hit piece on it. Man, legacy media *hates* crypto so f'in much... but yeah this article's particulars are truly painful to read. Multichain should be made nearly impossible for normies to enable. https://www.bbc.com/news/articles/c93gydxj8n7o
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Matthew Fox 🌐 pfp
Matthew Fox 🌐
@matthewfox
The worst part is every time a company says their wallet can't do x They are one contract address in a database away but they just let the customer suffer
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tldr (tim reilly) pfp
tldr (tim reilly)
@tldr
It's true, this company seems like it sucks in many ways. Applying the case to the industry as a whole feels more like local news or an opinion piece.
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Matthew Fox 🌐 pfp
Matthew Fox 🌐
@matthewfox
Eh I mean I've seen it happen with coinbase a bunch Sometimes they eventually get their coins back once the platform supports X But always found it crazy that a company like CB would let users suffer for such a small issue that really wasn't a technical problem to solve Just send it back lol, it's custodial wallets πŸ€·β€β™‚οΈ
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tldr (tim reilly) pfp
tldr (tim reilly)
@tldr
Do you think this sort of profit-maximizing behavior at the expense of the customer is something specifically endemic to crypto? (I experience this in TONS of stuff. Banks, health insurance, etc) Also, do you think such an anecdote is a national or international story?
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Matthew Fox 🌐 pfp
Matthew Fox 🌐
@matthewfox
I think it's a severely more frustrating experience when a company is supposed to be a key player in "the future of finance" and "fixing money" Then fucks over a customer for $$$$ when their should just be a refund button a support agent can press πŸ’€ We mostly deserve the bad press (as far and wide as possible) if we collectively let that slide and endorse any crypto company acting like the incumbents they aim to disrupt πŸ€·β€β™‚οΈ
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