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0xdesigner
@0xdesigner
stop listening to users. observe them, instead. people either give answers they think are expected, cant accurately remember what they’ve done in the past, or under/overestimate what they’ll do in the future.
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spinbackwards
@spinbackwards
Stop calling them users. Start calling them customers.
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Rich King
@richardkingxyz
or in the case of web3, co-owners lol
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