Tap Stephenson
@pts
Excruciatingly obvious lesson in retrospect: On a consumer app, every screen needs to have at least one very clear action that the user can take. “What do I do next?” is a failure state.
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Connor McCormick ☀️
@nor
I think this is because good protocols maximize flexibility But good products minimize cognitive load Flexibility is cognitive load (it’s literally a larger search space)
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