Sam (crazy candle person) ✦
@samantha
Recap of this past market: - I was really in my head. I’m not usually in my head but today was objectively hard. Had difficult customers. - Someone asked me why I didn’t do the scents side by side instead of stacked ontop inside my jar. I had to turn it sideways and explain to them that it was impossible to pour a candle like that, also if both scents were side by side they’d still only get 1? - One of the other vendors at the market told me she only made $30 after 6 hours of work 😭 I felt so bad for her. And you know what she used her $30 on? A /humankind candle! That was so sweet of her. Usually I give vendors 10% off but she was so lovely I gave her 15% off. - I lent my vendor neighbour change. At first I was a bit hesitant because I didn’t know him, but he surprised me with this wonderful drawing of me and my employee.
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Sam (crazy candle person) ✦
@samantha
- I spilled my hojicha latte all over my white tablecloth and ruined a bunch of inventory. Soured my mood but I ended up giving the tablecloth to my other vendor neighbour, a super talented designer who thrifts materials and upcycles it into clothing. I saw him sell a jacket for $500 the first day and then the handbag for $300 the next day to the same customer. Really amazed me at the type of relationship he had w his customers - I sense I was tough on my employee because I was stressed. I wasn’t rude with her, but I did give a lot of feedback. Halfway through we broke even and by the end of the night we reached our sales goal. I doubled down on the encouragements after I recognized I was stressed. - Learning that there will always be one customer who hates my product. Some customers make these gross faces after smelling my candles 😩
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Kristin
@nitsirk
Learning that there will always be people who don’t resonate with your product is so true. It also makes me sad because I put so much love into my polishes 😔. But remember, there are so many MORE people who love your products and support Humankind!! 🧡
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