coinbase

yo coinbase, wtf? 

you put my account in withdraw-only mode. no info on why or what to do about it. afaik nothing's changed on my end, so....

is this a passive aggressive way of telling me to stop using your product?

building /cabin, advising /clanker and /farcon | grin.io

im generally not a fan of this customer support via social media shaming, but i've been emailing and chatting with your support for weeks, been transferred around a half-dozen people and departments, ive gotten nowhere

@coinbase, i know you can do better than this

Helping build a better 'Net × Architech × Excessively Black × East Coast kid on the West Coast × https://blog.webb.page

I hope you're big enough to warrant a response. Reposting for visibility

I make digital art that explores how we express ourselves together.
Pursuing an onchain life lived truly and happily. art.cocreated.xyz/chris 🎈 wearethe.art

agreed, he's helped me out in the past too. don't wanna pester him too much though :-)

Jesse was spectacular in escalating and getting things resolved when a friend had issues last year. ofc he was prob a little less busy back then

Healthcare investor by day, web3/AI tinkerer by night. 🟪 Host: /venturecapital /theitinerant

Have you updated lately your government ID CB has on file?

backend eng; full-stack curious

writer, icon, retired rave queen

yea thats my best guess too, though who knows. wish they'd just tell you "hey we need more kyc" or something

they banned me after i submitted legal name change documentation which remains despite having 2 different ppl who work for them escalate it 

good chance it's something kyc related

Has this ever been resolved? Curious how that went