Founders

Web3 newsletters & publishing.

We automatically summarize and cast about the best posts on Paragraph.

Random founder tips from 1 yr of running vc-backed @paragraph:

- stay lean and hire/spend carefully
- ship very, very fast and very, very frequently
- disregard competition and naysayers
- PMs, designers, other non-eng roles generally not valuable in early stages
- good customer support is underrated

cma.xyz. Founder /paragraph, ceo /mirror, previously at Google & Coinbase 

How should a founder aim for as good of a customer support experience as possible without hiring for it?

Founders gonna be the person hiring for customer support, do the job before u hire for it?