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0xdesigner
@0xdesigner
stop listening to users. observe them, instead. people either give answers they think are expected, cant accurately remember what they’ve done in the past, or under/overestimate what they’ll do in the future.
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Steven Meets
@stevenmeets
Also suggest you avoid revealing that you’re the founder/designer of the product. Once users know this, social norms incentivize them to bend the truth to spare your feelings.
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