fellas. i just had a good experience with a customer service bot over the phone. never thought this day would come

I literally just called Verizon, it confirmed my phone number, I told the bot “our home internet isn’t working”, it said “let me run a test” then it asked me 60s later “is it fixed?” and it was

That’s like magic. I’ve never once gotten anything resolved with my internet service provider without escalating to like tier 3 tech support. https://media.tenor.com/Vp7wA5EJBygAAAAC/i-know-more-than-you-i-know-you