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Mark Fishman
@markfishman
I used to love the "report a bug" / "suggest a feature" process for Arc, but the new experience is incredibly lame Old version attached in tweet. New version opens a separate browser window (in Little Arc!) with a bland reporting form https://x.com/ostrowele/status/1625811477931196416?s=20
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Murphy
@murphy
Arc's previous version looked great, not sure why it changed. I also like the feedback flows from Zed and Cursor code editors, which make giving feedback less scary. I think making it in-app makes a big difference.
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Mark Fishman
@markfishman
I also noticed in the confirmation email that theyβve switched from Intercom to Zendesk β wonder if that had something to do with it?
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