Sam (crazy candle person) ✦
@samantha
I have this weird feeling that good customer service and a great product is enough to sustain a business. My next question is whether it scales the business 🤔 I don’t know what the X factor is for scale.
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LemmatersCharmshi
@lemmaterscharmsh
Good customer service and a great product are key, but scalability requires more. Finding the X factor is essential for growth
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