Alex pfp

Alex

@koalabs

80 Following
2 Followers
Alex pfp
Alex
@koalabs
Transitioning from an engineer to a CEO isn't easy.
0 reply
0 recast
0 reaction
Alex pfp
Alex
@koalabs
EthBerlin 🚀 From exploring the beautiful city to networking with fellow enthusiasts and joining the hackathon, it was a blast! Big thanks to all team members—Alex, Korbi, Miguel, Ali, Aykut, Berkay, Marek, and Baki—for their efforts and contributions in making it one of the most memorable events at AwesomeQA!
0 reply
0 recast
0 reaction
Alex pfp
Alex
@koalabs
There's a lot more that happens and things that change; it goes way beyond just solving customer problems quickly, which itself is significant enough.
0 reply
0 recast
0 reaction
Alex pfp
Alex
@koalabs
We have covered all the potential effects of integrating AI into customer support in the following post (https://home.awesomeqa.xyz/blog/exploring-the-effect-of-ai-in-improving-customer-support-on-discord-and-telegram) Many of these discoveries are not commonly understood.
1 reply
0 recast
0 reaction
Alex pfp
Alex
@koalabs
Every undeflected ticket—the ones that require direct human intervention—highlights a potential new feature or areas where the product or service can be improved. They can also affirm or challenge the direction of your current development roadmap.
1 reply
0 recast
0 reaction
Alex pfp
Alex
@koalabs
A lot of support tickets can be answered with a simple: “Have you read the FAQ?” or “Did you follow the install guide?” Even those simple responses take up valuable time that could be spent on complex issues needing human expertise. #customersupport #aichatbot #discordserver
1 reply
0 recast
0 reaction
Alex pfp
Alex
@koalabs
Submit your pitch here: https://discord.com/build/app-pitches-2024-submission-form
0 reply
0 recast
0 reaction
Alex pfp
Alex
@koalabs
A fun challenge for #gamedevs Submission deadline: 1 May 2024 Link the comments.
1 reply
0 recast
0 reaction
Alex pfp
Alex
@koalabs
The dedication of #AwesomeTeam shines through in the glowing feedback we receive from our customers: We recently shipped... - Faster Replies - Advanced Knowledge Base - Better Rating System - Direct Linking of Channels in Replies - Support for Knowledge from Google Docs - Improved Onboarding
0 reply
0 recast
0 reaction
Alex pfp
Alex
@koalabs
Finally arrived here đŸ«¶ Yes, the founder live is pretty busy 😉
0 reply
0 recast
0 reaction