This is how even “picking up the phone” stops being a last resource for getting customer support.

This is how even “picking up the phone” stops being a last resource for getting customer support. 

https://x.com/linaslekavicius/status/1835808617330585986?s=46&t=QiZu_7RbzbjKl7eMyW7XRA

Pragmatism (Security) at OP Labs.
Prev: ConsenSys & Coinbase.

Attribs: Friendly, curious, introverted, mid-witted.
Chans: /eth-security /maurelian /stoicism




No!!! This is how picking up the phone becomes a point of differentiation! When they zig you zag!!!

The Farcaster formerly known as Kchamp. Books, beats, bodybuilding, bright ideas and beautiful things.

katherinechampagne.com 

Oh. I didn’t follow that. I thought you meant the ease of building phone agents would obliterate all phone based support when you wanted support. Didn’t pick up on the fucked up pass through bit. That’s twisted

Not sure I follow. My point is that if every Expedia search becomes a phone call to 10 hotels, then they will just stop picking up the phone.