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sparkz
@jacy
Something I find severely lacking in consumer crypto is customer service. No shade to founders, you're running startups and juggling a million things. I get it. I don't expect all founders to be S-tier @linda level in responding to users. But there should be some dedicated method for users to get answers to questions, particularly when they're paying for your service. In the recent past I've tried to delicately get the attn of @dwr.eth & @v (Warpcast), and @woj.eth (Supercast) without being aggressive or annoying. I casted publicly and slid into DCs for support with some paid features (in Warpcast's case it was storage I bought but never received). I even DC'd some friends in high places to help move the needle, all to no avail. 1/2 👇
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kbc
@kbc
looking like an idiot != founder mode
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