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0xdesigner
@0xdesigner
stop listening to users. observe them, instead. people either give answers they think are expected, cant accurately remember what they’ve done in the past, or under/overestimate what they’ll do in the future.
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Rex ⚡️
@israelrex.eth
I've observed this pattern in past user testing sessions, and I've urged others to observe how users navigate the interface rather than relying solely on their verbal feedback.
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