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Louise 💭
@loudesadeleer
The number one best predictor for retention? Your onboarding. Whatever happens there has a disproportionate impact on retention. Sprinkle in a ton of value, WOW moments, memorable UX copy, personalisation.
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Matt
@hughassle.eth
So true. I had an onboarding call with a well known web3 startup last year where I could tell they weren’t happy to be there and it has soured me on the product forever
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Louise 💭
@loudesadeleer
Ugh, the worst! On the flip side, I give products with great onboarding not one, but multiple chances 😃 Same for you?
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