Founders

One of the best decisions we did was to personally handle tech support for 10k+ users in Telegram

Being involved in as many support tickets as possible early on tremendously helped with prioritizations

building far.quest & @wieldlabs.eth. cofounder at miy.com ventures. FID #274. Previously Square/Cash App. https://hiimnico.xyz/

I reckon it gets repetitive. 
What are your thoughs on using LLM's for the first line of support?

Certified Degen, Solarpunk Values, Dunbar Maximalist. /gameb

Building far.quest & wield.xyz, angel investing @ miy.com // Previously Meta, Coinbase // cryptojcdenton.twitter // FID #251

I concur, would love it if the bots are enginuous enough to resolve those layer 8 problems but they're not quite there yet.

On our roadmap, but an LLM is somewhat a crutch, if users are confused it’s better to fix their confusion then have a bot reply to them!