christopher
@christopher
Spent 15 minutes today talking with a support agent in the Midwest to help me with a domain name issue. He said he hadn’t gotten a real call in like a week after autonomous AI chat bots have gone live, so it was nice to talk to someone. We talked about his work and how he was worried he wouldn’t have a job soon..
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christopher
@christopher
Apparently domain names used to be a cottage industry. It was small family offices filing papers with registries. You would need to literally call people to broker transfers and submit documents. AI has decades of this paperwork to file through and inspect over unique tokens. So it’s surprisingly adept at diving structure problems in unstructured settings.
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tricil
@tricil.eth
Save his info for when uno launches
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iain
@iain
I wonder if part of it is how hard it is to get though to a person. Needed to update a hyatt reservation by updating a field that they don’t support on web and it took 5 mins of phone trees (requiring hitting a dead end then pressing 0) plus 2 mins of waiting for a person then they were helpful and said that their automated systems don’t support this. I imagine people just give up given the annoyance to get though the phone tree.
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alexander the great
@the-cynic
man. i have no words. when it comes to the AI taking over jobs convo, i'm torn.
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ted (not lasso)
@ted
why did this just make me cry
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Koolkheart
@koolkheart.eth
It’s wild how fast legacy knowledge becomes data to be mined
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