Sonos CEO is ousted following one of the worst software debacles of all time. 

They shipped a new app last year. It was practically unusable. They refused to roll back. Customers were outraged. (Check Twitter search for amusement)

This article claims they were so committed to their new app bc of new headphones but I read elsewhere it had more to do with trying to enable a subscription model to tap recurring revenue. And they moved a lot of the app to the cloud instead of the edge. Stupid stupid stupid. 

As a Sonos user I can attest to how unusable the new app has been. I don’t know if new leadership will be able to fix the damage.

Sonos CEO is ousted following one of the worst software debacles of all time. 

They shipped a new app last year. It was practically unusable. They refused to roll back. Customers were outraged. (Check Twitter search for amusement)

This article claims they were so committed to their new app bc of new headphones but I read elsewhere it had more to do with trying to enable a subscription model to tap recurring revenue. And they moved a lot of the app to the cloud instead of the edge. Stupid stupid stupid. 

As a Sonos user I can attest to how unusable the new app has been. I don’t know if new leadership will be able to fix the damage. 

https://www.theverge.com/2025/1/13/24342179/sonos-ceo-patrick-spence-resignation-reason-app

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