Product research:

What do you love about banking/your bank?

What do you hate about your bank? 

If you could have 1 thing work better with money, what would it be?

Catch me on X, notifications are off here 
@devinjelliot

the UI/UX for my major bank is awfully confusing, and some of the decisions are unnecessary or outdated.

for example, i used to dig through statement PDFs to get account and routing numbers.

transfer cash out of interest bearing accounts into checking, but honestly don’t really use it more than 2-3 times per month

Do you have something you go to the app/webapp for most of the time?