Content
@
1 reply
0 recast
2 reactions
carlcortright.eth
@carlcortright.eth
Shipping the MVP for my B2B SaaS day job today... Looking for a few select testers. Does your company have 10s or 100s of shared slack channels with customers? We built a product that: 1) automatically tickets relevant questions 2) uses your docs to do a first pass 3) allows you to broadcast announcements
1 reply
0 recast
3 reactions
carlcortright.eth
@carlcortright.eth
Check us out at https://flyflow.ai/ . Discord and telegram support coming soon
1 reply
0 recast
1 reaction
carlcortright.eth
@carlcortright.eth
Key features: broadcast, auto-respond, ticket tracking. Broadcast lets you select a list of slack channels and the bot can automatically post product updates, maintenance announcments etc
1 reply
0 recast
0 reaction
carlcortright.eth
@carlcortright.eth
For every channel the bot is in, it listens to the conversation. It differentiates between normal conversation and customer questions. When it sees a customer conversation, it automatically tags it as a ticket, triages to the right engineer, and does a first pass using your docs
1 reply
0 recast
0 reaction
carlcortright.eth
@carlcortright.eth
You can configure which team members can respond to questions as well as the documents it uses for the responses in the settings
1 reply
0 recast
0 reaction
carlcortright.eth
@carlcortright.eth
If you're interested in trialing - it's ready to set up for slack! Discord and telegram support coming soon for crypto folks. Just DM me!
0 reply
0 recast
0 reaction
