Content
@
0 reply
0 recast
0 reaction
0xdesigner
@0xdesigner
don’t solve the wrong problem. the 5 why’s is a secret weapon for product design. start with a clear problem (a user frustration, decreased KPI, etc) and ask “why?” for every answer, ask “why?” again until you reach the root cause. it’s awkward, uncomfortable, and necessary.
4 replies
3 recasts
37 reactions
Ayush Garg
@axg
+1. that also reflects on how many things must be true simultaneously for users to have a specific need — more the coincidences, lower the chances
0 reply
0 recast
0 reaction
