Content
@
0 reply
0 recast
0 reaction
Jacek.degen.eth 🎩
@jacek
1/3 Hey everyone, I’m beyond frustrated with these Degen L3 issues. Bugs like this should never happen, especially when user funds are involved. If you’ve faced a similar problem, I’ll create a form to ensure everyone gets refunded!
29 replies
17 recasts
168 reactions
Jacek.degen.eth 🎩
@jacek
2/3 Degen L3 is in a tough spot. We’ve received terrible service from our providers, and apologies aren’t cutting it. Outages and lost user funds are unacceptable, especially from companies claiming to specialize in this.
4 replies
2 recasts
60 reactions
Jacek.degen.eth 🎩
@jacek
3/3 I take part of the blame for not addressing these issues sooner, but enough is enough. We’re doing a major shake-up in the coming weeks to ensure we get the best service possible. This won’t be a quick fix, but we will turn things around. Apologies to everyone affected!
9 replies
2 recasts
54 reactions
artlu is on lunchbreak
@artlu
thank you for addressing this. It is hard for users and builders alike to see this happening. Maybe the wrong time to mention, but there's no right time to mention it... Refunding 100% of "lost" funds is a worrying precedent *especially* when Degen project did not accumulate those wayward funds. Humbly suggest moving expectations next time to a 50-80% reimbursement rate for innocent users
0 reply
0 recast
0 reaction
