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Venkatesh Rao ☀️
@vgr
Low certainty about people + high certainty about facts = bureaucracy High certainty about people + low certainty about facts = protocols
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Venkatesh Rao ☀️
@vgr
Diagram is from my latest (paywalled 😈) newsletter which has an explanation, but you can probably work it out without https://open.substack.com/pub/ribbonfarmstudio/p/benefit-of-doubt-calculus?r=1cjha&utm_medium=ios
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