timdaub
@timdaub.eth
As a tech lead, how do you balance between the big picture roadmap and iterating on user feedback? I seem to always get stuck on either side 😔 E.g. Kiwi News has tons of issues on the low level APIs (users tell me). I could fix all of those vs. I could build a web UI and render them less relevant. What is best?
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Dan Romero
@dwr.eth
We have: 1. Long term goal: 1B DAU using the Farcaster protocol 2. 6 month plan with goals and roadmap; expect a lot of change but good for accountability 3. Weekly — break things up into 1-week projects that "ship" and iterate on roadmap based on feedback / new data; avoid multi-week projects
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timdaub
@timdaub.eth
OK, interesting, so I‘m guessing that these plans hold you accountable and socially committed to the long term goal. But e.g. your apps never have bugs (seldom), so you must be having someone dedicated to just fixing stuff all the time? Or how would you say do your roadmaps inform what to work on? 1/2
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timdaub
@timdaub.eth
@dwr.eth E.g. if I have a user complain about a not so important part of the software, do I fix the issue (bc I feel bad for the person), or do I just move on and fix big picture stuff? I‘d worry that if I can‘t make one user happy, how can I serve two? 2/2
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Dan Romero
@dwr.eth
Prioritize bugs / fixes / improvements 1. Will this prevent my existing users from using the product in the current form (losing habit is the most dangerous) 2. Will this meaningfully increase usage either through new users or deepening engagement with existing users 3. This will make my users marginally happier
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timdaub
@timdaub.eth
OK good to know, I think I feel the same way! Also: I think when one lets software decay (intentionally) in front of users, then that decreases trust too. In fact, it‘s often overlooked: Consistently shipping a high quality software builds a lot of trust, and a lot of trust is necessary for adoption. Thx for sharing!
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timdaub
@timdaub.eth
@dwr.eth good short reads on the roadmap/planning structure and how to communicate it to many people in an organization?
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Dan Romero
@dwr.eth
nothing that comes to mind here's our 6 month strategy from january https://warpcast.notion.site/Looking-Ahead-2023-6bfcbcc9b074481c8c13a0ab20f7446f
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