ted life tip:

if you have a good retail or service experience, always find (or make) 2 minutes to send an email to corporate to give the employee or store a shout out.

it actually matters.

if you want the future of “service” to be more efficient *and* warm, i promise this type of feedback will help us get there.

/ted | exploring the onchain frontier | surfing @ venice, ca | eating @ gjusta / gjelina

i’m so happy you made the time to do that and fill it out well. it really does help.

probably made his day as much as it made yours 🥹

True, someone from Comcast recently fixed my WiFi after 2 weeks of no internet

I was so grateful and offered him a tip

He said, "No thanks, please just leave me a good review, that helps  a lot more"

I gave him a glowing review on one of those SMS surveys

Building @bountycaster (bountycaster.xyz). Co-producer on an Ethereum documentary. Previously co-founder of Scalar Capital and product at Coinbase

Great tip, will make sure to starting doing that

💯 totally agree. It always matters and can actually make a difference in someone’s life.