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Dan Romero
@dwr.eth
Will be 10% in 5 years. Biggest impact on the Philippines?
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Tayyab - d/acc
@tayyab
As with all things we get a reduction and then a bounce back with a twist. I imagine it all goes AI, but some company will find a way to turn it from a cost center to a way to generate better retention/higher sales through human touch. Albeit with AI assistance and still a much smaller task force.
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