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woj
@woj.eth
not my favorite feature to work on but the current billing situation costs me too much in support time also adding a refund option for anyone who made an accidental payment but is not using supercast anymore — as a customer i appreciate one click refunds and imo they should be the standard in any saas products
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Samo
@samo.eth
Feedback: the focus should be on those who STILL USE the product. While, same as you, love not to keep ppl trapped after they made a mistake - a lesson I learned in this space is that focusing on those that matter > focusing on the quitters/testers/farmers. Just sayin, don't shoot, I still luv u 😅💜 PS: Lists are a killer feature imo, and they're still unusable (for me at least). There is a way to use them, but it's so basic that it makes no sense to use it...
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woj
@woj.eth
100% agree, but i was in a quite special situation — supercast blew up in april and i wasn't ready for it on any front — legal, operational or technical had to spent last month+ building fundamentals, otherwise i would be out of the game already fortunately, this was the last piece i needed to get done on the ops side — only features and UX from now lists are currently no 2 priority as described here: https://wjtk.notion.site/Supercast-summer-roadmap-545f936bc41b4a99876806b89ca0d9ed?pvs=4 thanks for pushing @samo.eth 2751 $DEGEN
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Samo
@samo.eth
And to provide some feedback to your feedback to my feedback 🤣: Why I think lists should have priority: - scheduling works as intended; you add content, you set the channel + date/time, you hit send; it can be improved? 100% (displaying scheduled casts asc/desc by their cast time for example) - lists aren't working at all; except creating a list + adding (some) ppl on that list; What I want to say: I feel like the PLUS from having lists is bigger than the PLUS from upgraded scheduling
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woj
@woj.eth
both will be done in <2 weeks from now, so hopefully won't make much difference also if you saw my support requests you would understand this prioritization order 💀
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