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Sam (crazy candle person) ✦
@samantha
One thing I’ve always been proud of is that I do exactly what I say. Now I work with a lot of external partners, this has increasingly become important. Doing what you say you are going to do comes with: - meeting deadlines on time - doing the work you say you’re going to do and finishing it - being timely/responsive with questions - being transparent and having humility when you are not able to do what you say - following through on payment I always meet deadlines, I almost always finish the work I set out, I respond to customers within minutes if urgent or under 2 hours if not urgent, I tell my customers when I make a mistake before they find out I made a mistake, and I always pay my partners on time. I would say only 3/9 vendors I work with are able to fulfill these requirements. One of them is @madebymarge.eth, and the other is @royalaid.eth. Very tough to find good merchants but gems when you are able to work with them.
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Hannah
@hnnhstphnz
A tool you can try using is an “upfront contract” or shared commitment timelines to establish rules around commitments and things of that nature. It doesn’t always work but it’s a sales tool I try to use as much as I can since my job is so variable
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Sam (crazy candle person) ✦
@samantha
I usually always do this, but it’s always awkward to share that they’re missing their own timeline 😅
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Hannah
@hnnhstphnz
Oh yea, and I definitely have to keep sharing these timelines with people to reiterate and reinforce, but at least each time I get more confident in stating what I need from people and it gets a little less awkward from there. Or at least that’s been my journey!
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