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HYM🎭
@hireyourmanager
Developing a contact center culture should be based on issue resolution, not call length. To keep customers happy, agents need to be able to spend as much time as it takes to solve an issue. That can be hard when they’re feeling pressured to have quick call times. Have you ever experienced a great customer service? Which company is it?
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SODIQ OLAWALE🎩🥚
@onbloaded
Well said
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