Update. They folded quickly and said to contact the medical records dept

Did so. Medical records said I have to go in person to pick it up due to “patient privacy concerns”

Absolute bullshit still. So now escalating to the clinic manager because there’s no reason they can’t upload it to my patient chart that holds literally every one of my other medical records

The war wages on but so far I’m up 1-0

Final update: Game. Set. Match.

Clinic coordinator just called me and said due to a “glitch in the system” they’re not able to upload second opinion reports into the system… 

So what she’s going to do is copy/paste the radiology report and upload it as a new document in my patient portal so I can see it 

And just like that, I have won the war

😎

Remember: the healthcare system works FOR you. Demand excellence if you’re paying for it