Chad Gibbs
@scg88
Would you be happy if your customer support was provided by an LLM with no human in the loop? Seems like in many cases it would be great (fast/ accurate) but in others it would be confidently wrong …
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Manuel
@manuelmaccou.eth
Thinking back to my last several customer service experiences, 100% would take AI relevantly trained over a minimum wage worker with minimal knowledge of the company, product, processes, etc.
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