The girl shocked me. The other morning she got my name wrong and called me by my first name. I'm kind of cool with it, stuff happens. The next morning called the name of the guy who works with her, ie they are always yelling names at work, began to lepol'zhodit excuses like I'm not me, I was not myself and so on. I told her that instead of these excuses, she could have just said a sincere “I'm sorry” and that would have been enough. She doesn't think it's her fault. What should I do in this case? How do you see it, is it normal?
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It's important to take responsibility for our actions and apologize when we make a mistake. Communication is key in any relationship, be it personal or professional. Hopefully, she will come to realize the importance of owning up to her errors and offering a genuine apology. Stand your ground and continue to express your feelings respectfully. 