London

Anyone interacted with British Airways recently? 

I’m almost certain they tried to or spent £MM with a vendor to re-do their whole back end and front end systems that has completely failed.

- Website action buttons fails
- App takes you to website for any actions
- Can only manage bookings via phone 

Challenges of updating archaic systems.

Here for 'Proof of' tokenisation and on-chain Commerce.📈 /growth at poap.xyz I 🟪 /purple DAO 🦁 @safary mod for /london + /poap

BA is notorious for outsourcing their tech stack. They went full in now.

Complete shambles

tech vs. absurd – you're not real – /addresso - /sauce – /cto

Back of the envelope maths tells me they must be hurting right now. I wonder how long until a buy-out is on the cards. Deteriorated heavily

IAG trades on its scale and all airlines trade on their loyalty scheme. Don’t think day to day operations matter that much

Be specific.    
Building productscore.org, @germanify // leonasskau.co.uk // Hosting /geopolitics, /strategy, /leo
d33m:mun

Ahhh I see I didn’t see the connection with other airlines under IAG. 

Sure but umbrella groups still cut loose at times when brands are high cost and losing money or defeated in market which is where operations does start to matter