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jtgi
@jtgi
airdrop farmers give strong couponer energy I grew up working in restaurants, retail and cafes: couponers are often the most unhappy, unloyal customer segment*
6 replies
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101 reactions

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jtgi
@jtgi
*except the grannies, they’re sweet, expect nothing and thankful for everything.
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25 reactions

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jtgi
@jtgi
These programs are destined for bad experiences in store cause often run just to generate buzz externally, win basket add ons, and clear old stuff. The departments that make them are usually at headquarters and since margins are narrow and optimized already they require tons of caveats in order to not lose money. That makes them hard to use and difficult for employees and stores to implement. Always creates confusion and disappointment.
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3 reactions