looking for advice: best a) CRM and b) customer service / support tools or software for startups?

/ted | exploring the onchain frontier | surfing @ venice, ca | eating @ gjusta / gjelina

Head of Engineering at Courtyard.io, bringing physical collectibles onchain. nf.td/joe /courtyard /backend

The pricing model is really frustrating as a startup - it seems like every feature requires a new subscription. Their API is just ok. This is just one engineer's perspective - we still use it because marketing likes it.