John Hoang
@jhoang
Got Only the Paranoid Survive, and I like his framework of inflection points which are 10x changes along the 6 dimensions. It makes me think about what current inflection points exist today, and I would say deregulation has to be one of them. One of the examples of inflection points he gave was AT&T. "AT&T, for example, had no experience dealing with competition, so they never had to market their products or services. They had all the customers that there were. Their management grew up in a regulatory environment where their core competencies revolved around their ability to work with the regulators; their work force was accustomed to a paternalistic work environment. In the ten years of the free-for-all that followed the Modified Final Judgement, AT&T lost 40% of the long-distance market."
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