divya
@divyav.eth
frustrated customer: i don’t understand why crypto exchanges don’t offer live customer chat or call options to resolve issues faster, especially for urgent requests like being unable to access an account. email support takes days to resolve issues, and the constant back-and-forth is a complete waste of time.
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HH
@hamud
its implicit, they offer that for higher players.
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divya
@divyav.eth
sucks! hate the * on the customer obsession they talk about
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