helium

People in the US who have switched over to Helium Mobile for service.  

How has it been? was it easy to signup and switch?  Has cell service and customer service been alright?

Learning what I can.  Human and dog dad.  Enjoying the land of ham, tophats and the next new thing I missed already by not being online every hour of the day.

The switch was easy.  The service is dependent upon your TMobile service unless you're near or have a helium hotspot.  Support?  Well.. nice enough techs, but crazy slow.  Took 1 month to solve a problem via chat.  Responses were days apart.

Crypto nerd. Evangelist. Small Business Owner

Yes sir.  You are correct.  They have work to do on customer support.  As far as porting, I got a new number since it was intended to test my investment.  I plan to port mine soon now that I've used it a while.  I'll let you know how it goes.

Thanks....how about the initial signup and porting the number over from prior carrier?  That's crazy with customer support.