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https://opensea.io/collection/dev-21
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Commstark 🎩🫂
@commstark
Question: about blockchain being used for verification use case: bank calls a customer, customer wants to ensure the call agent actually works at a bank can blockchain help with this? category: Call Verificstion
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Melika
@melikapooya
When a agent calls a client, he or she can verify his / her identity by sharing his / her public key or digital signature that can be verified via blockchain. The customer can verify the agent's identity in the blockchain using a program or website using the public key. If the identity is confirmed, the customer can be sure to speak with a real agent.
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Commstark 🎩🫂
@commstark
and this would happen live? when you say “sharing public key or digital signature” what’s the process like would the customer send a message to the agent to be signed via the customers wallet? Like a transaction?
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Melika
@melikapooya
It can be like this when a bank employee makes a call and the customer realizes that the bank is calling by pressing button 1 or two or whatever, the bank employee's information is confirmed by the bank.
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