edsuper ๐
@cha-ching
To reiterate, no member of the SuperRare team will ever send you a DM. Always verified first. If you have an issue, please submit a ticket here: https://help.superrare.com/en/articles/9274364-rare-tipping-faq
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Zach Lipp
@zachlipp
hi @cha-ching, any update to @fdilekyurdakul SuperRare account? She got an email saying she can claim Season 2 tips but it still shows 0, when it should be 3184 $RARE.
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edsuper ๐
@cha-ching
Hey Zach! Thanks for flagging this. @fdilekyurdakul I check on our end and asked a dev and it shows as 0 from our end. Not sure how Dune analytic is pulling in that data. Dilek do you see anything for Season 3?
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F. Dilek Yurdakul ๐ฉโ๏ธ
@fdilekyurdakul
I can see season 3 it is 3422 but seaon 2 is 0
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edsuper ๐
@cha-ching
Ok! not sure if there's discrepancy w/ the data between Season 2 & 3 and all the farmers chaos but as long if you're seeing Season 3 and able to claim for Season 3 now that is important. I will be here to help in any case. ๐
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F. Dilek Yurdakul ๐ฉโ๏ธ
@fdilekyurdakul
So what will happen my rare more than 3K from the season 2? @zachlipp
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edsuper ๐
@cha-ching
FWIW, I donโt have much control over how the queries and data are handled. I understand itโs unfair how bots and farmers have negatively impacted the last two seasons. While itโs beyond my scope to fully address this, Iโm willing to share some of my RARE with you for Season 2.
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F. Dilek Yurdakul ๐ฉโ๏ธ
@fdilekyurdakul
This situation arises solely from an issue with your SR system. Instead of offering me a small amount as if itโs a favor, a serious, respectable, and professional team would have immediately transferred the amount to my wallet via SR. Itโs truly unbelievable. It doesnโt feel like Iโm dealing with a professional organization but rather a local corner shop. Itโs incredibly disappointing to witness this. Building brand trust is not easy, but actions like these can quickly squander any existing reputation. @zachlipp
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