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BFG 🎩↑Ⓜ️
@bfg
Reducing friction is usually a good thing ... but for some activities and products, friction is what adds to customer experience and good feeling.
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meta-david 💥| Building Scoop3
@metadavid
hmmm, what's an example of where it is a good thing? like a gamified experience? 🍖x125 100 $Aba 60👏
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BFG 🎩↑Ⓜ️
@bfg
I wouldn't think gamified, but rather places where you want to convey "high value" - which is often subconsciously connected with "harder to get the result" one online example would be - security or virus check of your computer - if that would be done in a blink of an eye, you would think it's not really good check (even though it could be done in a blink of an eye 😉 ) but rather there's a progess bar, or whatever swirling texts
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